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Shipping & Returns

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Shipping & Returns

USA SHIPPING & DELIVERY

๐Ÿ‘‰ย OPTION 1 – USA STANDARD SHIPPING:

(Takes 5 to 15 working days after dispatch)

After the time of dispatch (this can take up to 48 hours), your order will then take 5 to 15 working days* to arrive.

*Working days are Monday to Friday and exclude national holidays.

๐Ÿ‘‰ย OPTION 2 – USA TRACKED SHIPPING:

(Takes 5 to 10 working days after dispatch)

USA ‘Tracked’ shipping service is offered at an additional cost when you checkout (or it’s automatically applied at checkout to all orders over the value of $300, at no extra cost!)

After the time of dispatch (this can take up to 48 hours), your order will then take 5 to 10 working days* to arrive.

*Working days are Monday to Friday and exclude national holidays.

๐Ÿ‘‰ย OPTION 3 – USA EXPRESS & TRACKED SHIPPING:

(Takes 3 working days after dispatch)

USA ‘Express & Tracked’ service is offered at an additional cost when you checkout.

After the time of dispatch (this can take up to 48 hours), your order will then take 3 working days* to arrive.

*Working days are Monday to Friday and exclude national holidays.

๐Ÿ‘‰ย NO USA CUSTOM CHARGESย (with these exclusions):

Cosmelegance customers do not need to pay custom and duty charges when placing orders with us, so long as the order is under $800.

However, should you plan to place an order over the $800 threshold, we recommend placing multiple smaller orders (under $800) to avoid customs charges.

Please note that we’re not responsible for any customs charges and duties that you may incur.

๐Ÿ‘‰ย NEED HELP WITH USA SHIPPING & DELIVERY?

It’s very rare for orders to not arrive on time, but if yours doesn’t arrive within our USA Shipping & Delivery times above, please email us at:ย help@cosmelegance.com

We will always ensure your parcel reaches you safely (and as quickly as possible!)

CANADA SHIPPING & DELIVERY

๐Ÿ‘‰ย OPTION 1 – CANADIAN STANDARD SHIPPING:

(Takes 5 to 15 working days after dispatch)

After the time of dispatch (this can take up to 48 hours), your order will then take 5 to 15 working days* to arrive.

*Working days are Monday to Friday and exclude national holidays.

๐Ÿ‘‰ย OPTION 2 – CANADIAN TRACKED SHIPPING:

(Takes 5 to 10 working days after dispatch)

Canadian ‘Tracked’ shipping service is offered at an additional cost when you checkout (or it’s automatically applied at checkout to all orders over the value of $360, at no extra cost!)

After the time of dispatch (this can take up to 48 hours), your order will then take 5 to 10 working days* to arrive.

*Working days are Monday to Friday and exclude national holidays.

๐Ÿ‘‰ย CANADIAN CUSTOM CHARGESย (with these exclusions):

Cosmelegance customers do not need to pay custom and duty charges when placing orders with us, so long as the order is under $20.

Please note that we’re not responsible for any customs charges and duties that you may incur.

The Canada Border Services Agency also collects duties and taxes on behalf of the Canadian government.

Goods valued over CAD$20 are subject to General sales and Provincial Tax from 15%

๐Ÿ‘‰ย NEED HELP WITH CANADIAN SHIPPING & DELIVERY?

It’s very rare for orders to not arrive on time, but if yours doesn’t arrive within our Canada Shipping & Delivery times above, please email us at:ย help@cosmelegance.com

We will always ensure your parcel reaches you safely (and as quickly as possible!)

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